From our first usability we need we had a couple of major issues to resolve.
We quickly learned through testing that the floating action button deemed too unfamiliar for the users. This caused confusion as they weren’t able to carry out their tasks.
We decided that while the contextual navigation should remain, maybe it should be made more obvious to user. It was important to keep the ‘My room’ view as decluttered as possible. We comprised minimalism for clarity with out solution by have a persistent utility bar on the left hand side of the screen. This allow the user to easily take photo or retake photo undo actions, share the room with a friend and access the help walkthrough.
Through testing our second iteration of the prototype we identified the need for a better initial screen. We agreed a clearer call to action would be most effective in on-boarding the user to ease them into the app.
Main Navigation redesign
Now that we had a full shopping experience as well as room builder functionality we needed a really clear way for the user to jump between each section. We also wanted to surface some earlier ideas around the possibility of having a social network behind that you could favourite and share your room ideas. It was also important for us to have a community feature as the need for inspiration was a major need in our Persona, Mary.
For the purpose of final demonstration we decided not include this in our video demo but we did design screens for these which you can view below:
One small change that change that came out of testing was to change to the way you take the pano graphic photo. Initially we have the photo button at the button of the screen but when the user visualised she was taking the photo she said it felt unnatural because it wasn’t the same way she was used to on the iPhone camera app. It was a minor change but it went to show how familiarity goes a long way in user experience design. It also, answers Nielsen’s sixth heuristic principle on using recognition rather than recall for common UI patterns.
User Testing session 2
In our second user testing session the use found the last step to the be quite confused by continue shopping call to action.
- Consolidate steps in placing furniture
- Clearer UI – some of the buttons didn’t look like there were clickable.
- Leave room option – this breaks the heuristic of freedom and control and should be address
- Confirmation message needed once room is saved
- Prototype should be made easier to demonstrate
Prototype iteration 3 – slideshow